Live today
Every parent and guardian in one directory
ABA parent and guardian directory: search families across clients, see portal sign-in and account status, open linked children, SMS threads, and consent assignments from one profile — live alongside the parent portal.
What is the parent & guardian directory?
Intake teams used to hunt guardians inside each client record to answer simple questions: Did this mom ever log in? Which sibling records share her email? Who still owes a handbook consent? TargetFlo's parent directory is a dedicated module — alongside the parent portal families use — that groups guardian rows by portal identity, surfaces sign-in and account status, and opens linked clients, SMS, and consent work from one profile. Staff can enable portal access from a linked client on the profile or from the client hub; the directory is where front office and intake monitor sign-in, consents, and SMS follow-through org-wide.
Built for intake and front office
See portal health across the whole center, not one client at a time.
Cross-client search
Find guardians by name, email, phone, or client — without exporting spreadsheets.
Attention filters
Needs attention, never signed in, inactive accounts, and incomplete portal contact fields.
Linked clients
See every child tied to the same parent profile, primary contact badges, and portal on/off per client.
Consents in one place
Pending SOP and policy assignments for the portal user, with counts on the profile.
SMS from the profile
Two-way RingCentral texting for the selected client–guardian pair.
Portal health badges
Active, not enabled, inactive, signed in, and never signed in — at a glance in the list and on the profile.
Filter to Needs attention to find portal invites that never converted to a first login, deactivated accounts after portal was turned off, or guardian rows missing email and phone.
Open a profile for tabs: linked clients (jump to edit guardians), RingCentral messages, and pending consents with badge counts — the same workflows intake already runs, centralized for families with multiple children.
Pair the directory with Plan of Care e-signatures and dashboard KPIs for parent portal activations by location.
FAQ
Frequently asked questions
Related features
See portal status across every family
Book a demo. We walk from enabling a guardian on the client record to tracking first sign-in and consents in the parent directory.